Shipping Policy
Last Updated: February 11, 2026
At Aaraa, we're committed to delivering your favorite products right to your doorstep with care and efficiency. Here's everything you need to know about our shipping process:
🚚 Free Shipping Across India
Enjoy FREE shipping on all orders across India! No minimum purchase required. We believe in making your shopping experience as convenient and affordable as possible.
📦 Order Processing
Processing Time: 1-2 working days
- All orders are processed within 1-2 working days (Monday to Saturday, excluding public holidays)
- Orders placed after 3:00 PM IST will be processed the next working day
- During festive seasons and sales, processing may take an additional 1-2 days
- You'll receive an order confirmation email once your order is successfully placed
🚛 Delivery Timeline
Processing Time: 1-2 working days (for all orders)
Shipping Time by Region (after dispatch):
| Region | States Covered | Delivery Time |
|---|---|---|
| 🌴South India | Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, Telangana, Puducherry | 2-4 working days |
| 🌊West India | Maharashtra, Gujarat, Goa | 3-5 working days |
| 🏔️North India | Delhi NCR, Haryana, Punjab, Uttar Pradesh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir, Rajasthan | 4-7 working days |
| 🏛️Central India | Madhya Pradesh, Chhattisgarh | 4-6 working days |
| 🌾East India | West Bengal, Odisha, Bihar, Jharkhand | 5-7 working days |
| 🌄North-East India | Assam, Meghalaya, Manipur, Mizoram, Tripura, Nagaland, Arunachal Pradesh, Sikkim | 6-8 working days |
Total Delivery Time = Processing (1-2 days) + Regional Shipping Time
- Chennai customer: Order today → Delivered in 3-6 days total
- Mumbai customer: Order today → Delivered in 4-7 days total
- Delhi customer: Order today → Delivered in 5-9 days total
- Bangalore customer: Order today → Delivered in 3-6 days total
Delivery timeframes may vary based on:
- Your specific delivery location (metro cities vs remote areas)
- Weather conditions or natural calamities
- Public holidays and festive seasons
- Courier partner availability
- Local restrictions or regulations
Currently Shipping To: We deliver across India to all serviceable pin codes. During checkout, you can verify if we deliver to your location.
📍 Shipping Partners
We partner with trusted and reliable courier services including Delhivery, Blue Dart, DTDC, and India Post to ensure safe and timely delivery of your orders.
📲 Order Tracking
Stay updated every step of the way!
- Once your order ships, you'll receive a shipment confirmation email with your tracking number
- Track your order anytime through:
- Our website (Order Tracking section)
- Courier partner's website using your tracking ID
- Direct link provided in the shipment email
Not received tracking details? Please check your spam/junk folder or contact us at aaraa.ofl@gmail.com
🏠 Delivery Process
What to Expect:
- Our courier partner will attempt delivery to the address provided during checkout
- 2-3 delivery attempts will be made if you're unavailable
- You may receive a call from the delivery partner before delivery
- Signature may be required upon delivery
If You're Not Home:
- The courier partner will leave a delivery note with details
- You can reschedule delivery or arrange pickup from the courier's local office
- Contact the courier partner using the phone number on the delivery note
- If all delivery attempts fail, the package will be returned to us, and you'll be contacted for re-dispatch
Address Changes:
- Once an order is shipped, the delivery address cannot be modified
- Please ensure your shipping address is correct before placing your order
- For urgent address corrections before shipment, contact us immediately at aaraa.ofl@gmail.com or +91 936 044 5400
📦 Lost, Damaged, or Incorrect Orders
Your satisfaction is our top priority!
Damaged Items:
If you receive a damaged product:
- Do not accept the delivery if packaging appears tampered with or damaged
- If damage is discovered after delivery, contact us within 48 hours of receipt
- Email us at aaraa.ofl@gmail.com with:
- Order number
- Clear photos of the damaged item and packaging
- Brief description of the damage
Incorrect Orders:
Received the wrong item?
- Contact us within 48 hours of delivery
- Email aaraa.ofl@gmail.com with your order details and photos of the item received
- Keep the product unused and in original packaging
Lost or Missing Packages:
If your package shows "delivered" but you haven't received it:
- Check with neighbors, building security, reception, or family members
- Verify the delivery address in your order confirmation email
- Wait 24 hours as sometimes there are courier scanning delays
- Contact the courier partner directly using your tracking number
- If still not received, email us at aaraa.ofl@gmail.com with your order details
We will arrange for a replacement or refund as per our Return & Refund Policy.
⚠️ Important Notes
- Undeliverable Packages: If a package is returned to us as undeliverable due to incorrect address, customer refusal, or repeated failed delivery attempts, reshipping charges may apply for re-dispatch
- Force Majeure: We are not liable for delays caused by circumstances beyond our control including natural disasters, strikes, pandemics, government restrictions, lockdowns, or courier partner delays
- PO Boxes: We currently do not ship to PO Box addresses. Please provide a complete physical address
- Remote Areas: Some remote or hard-to-reach locations may experience extended delivery times beyond the estimates mentioned above
- Peak Seasons: During festive seasons (Diwali, Christmas, New Year) and sale periods, delivery times may be longer than usual due to high order volumes
📞 Need Help?
Our customer service team is here to assist you!
For faster resolution, please include your order number in all communications.
🎁 Pro Tips for Smooth Delivery
- Double-check your delivery address before placing your order
- Provide a mobile number for delivery updates and courier contact
- Add landmark details (near bus stop, opposite temple, etc.) for easier location
- Keep tracking your order for real-time updates
- Be available during business hours for delivery
- Inspect your package upon delivery before signing